TextFlow Privacy Statement

This statement describes how Nordic River Software AB (Nordic River) handles your personal information when you use TextFlow.

Personal User Information
As a TextFlow user, Nordic River stores basic user information including name, e-mail and company. Nordic River does not store any credit card information. Nordic River stores anonymised time stamped logs on application usage; this information is only used to help us improve the user experience. Nordic River does not store credit card information in any form.

Usage Logs
In order to optimize our servers and provide a faster and more stable product, we maintain logs of user activity. These logs store impersonalized information such as date and time stamp information, as well as what operations are performed. These server logs are confidential and are not disclosed to any third party.

Bug Reporting
Any bug reports you elect to submit are stored in the Nordic River customer support system. The bug database is only accessible to employees of Nordic River, will not be disclosed to any third parties, and will be used for the sole purpose of tracking and solving your bug.

Information Security
We take appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. Portions of user data may be stored on the TextFlow server for a period of up to 24 hours in order to maintain the user session.

We restrict access to user information to Nordic River employees who are bound by confidentiality obligations and are subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. If you have any further questions about our privacy practices, please contact info@nordicriver.com for more information.